We’ve all been there. We have a situation we need to deal with—involving our boss, a colleague, our spouse, our child, whomever—and because we realize addressing it will result in a difficult conversation, we keep postponing that “sit-down.” Meanwhile, the issue doesn’t go away, and it may even get worse, but our fear of that dreaded conversation outweighs our desire to get things out in the open. Believe me, avoiding difficult conversations isn’t a unique occurrence; it’s almost human nature, since aren’t we programmed … Read More >