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Category Archives: Company Culture

Creating Harmony in a Conflicted Leadership Team

It’s been said that leadership is lonely, but in reality, leaders are more often than not part of a leadership team that must function like a well-oiled machine. And like a machine, if any single part malfunctions, the domino effect takes everything down. Conflict within leadership teams can happen for a variety of reasons, but it is often the result of personality clashes. In my years of working as an executive coach and psychologist, I have had many requests from clients to intervene and … Read More >

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The Secret to Successful External Hiring: Building an Onramp

Bringing in an external hire for a leadership position—or any position—can be tricky. Even family businesses, though, must at some point look outside of their own walls for good people. The trick is finding the right person and successfully onboarding them. Finding the right candidate, though, is only the beginning. Successful external hires are the result of months and even years of integration into the company and its culture—and it’s not always easy. In fact, the failure rate for external hires in the first … Read More >

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6 Steps to Become an Inclusive Leader

“Inclusive leadership” may sound like a hastily thrown-together cliché, but in reality, it’s a proven-successful approach to leadership that companies are quickly adopting. But what is it? According to diversity expert-T. Hudson Jordan, Director of Global Diversity and Talent Strategies Pitney Bowes, defines inclusiveness as “creating an environment of involvement, respect and connections where the richness of ideas, backgrounds and perspectives are harnessed to create business value.” Inclusive leadership is not “diversity” of people. It’s diversity of people, thought and attitudes. Research has shown … Read More >

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Using Psychological Learning Principles to Motivate Your Team

Motivating employees is, in a word, complicated—especially in the modern world. I can’t tell you how often in my work as a performance coach I deal with business owners who are frustrated by their inability to properly motivate their employees to perform and to adhere to their company’s culture. The generation gap is often labeled as the culprit, but in essence, it all comes down to communication—or lack thereof. Good communication leads to good results, but good communication isn’t that easy to execute. As … Read More >

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How to Survive and Thrive in a Matrix Organization

In the hit 1999 sci-fi film The Matrix, Keanu Reeves’ Neo wakes up in an entirely new and unfamiliar world in which he must learn to adjust to his new surroundings, and eventually master his new domain in order to ensure his survival. If you have ever worked in or held a leadership position in a matrix organization, you may feel a bit like the newly awoken Neo — confused, disoriented and wondering what to do next. What Is a Matrix Organization? A Matrix … Read More >

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